Overview

Phone check is a tool you can add to your workflow that confirms the individual owns a phone number and verifies the risk associated with that phone number.

Availability

🌎 Available globally

Features

Checks

• Phone validation

  We will send the individual a 4-digit code via SMS that they will have to enter during their verification so you can be sure the individual owns the phone number. You can customize this SMS by adding your company name.

• Risk analysis

  MetaMap will check the phone number's transactional risk by looking at network behavior to calculate a risk score for that phone number. You can set whether you want to accept a low, medium, high or custom threshold for risk scores. Based on your configuration, MetaMap helps to flag verifications with phone numbers that are above the risk threshold you specify.

Customer Flow

Here's what your customers will see if you use Metamap's prebuilt UX:

Setup

There are 3 main steps to set up the Phone Check tool:

1. Setup your workflow on the dashboard
2. Integrate or use MetaMap's Direct Link
3. Process verification results

Step 1: Setup a Workflow

The first step to setting up th Phone Check tool is to create a new workflow in the Dashboard. Once you've created a new workflow, add Phone Check to the customer experience.

You can make the following choices:

• Make Phone Check optional
• Add your company name to the SMS sent to the individual
• Enable Risk Analysis and choose a risk level

Step 2: Integrate

Currently you can use Metamap's Phone Check in one of three ways:

1. Direct Link
2. Metamap Button — Integrate our MetaMap Button SDK into your application to use our prebuilt UX
3. API — Integrate our API into your application and build your own UX

Integrate our MetaMap Button via SDK

Use our SDK integration if you want to use Metamap's verification tools but design your own experience for your customers.

To implement this:

1. Setup the workflow for Phone Check in the dashboard
2. Install and implement an SDK framework

Integrate via API

Use our API Integration if you want to use MetaMap's Phone Check endpoints but design your own experience for your customers.

• Phone Ownership
• Phone Risk

Step 3: Process Verification Results

Webhook verification results

You will need to configure your webhooks, then handle the webhook responses that will be sent to your webhook URL.

• Phone Ownership Webhooks
• Phone Risk Webhooks