Step Completed: Q to Z
re-facematch
re-facematch
Step Completed
"step" : {
"status" : 200,
"id" : "re-facematch",
"error" : null
},
Step Error
"step" : {
"status" : 200,
"id" : "re-facematch",
"error" : {
"type" : "VALIDATION_ERROR",
"code" : "422",
"message" : "Parameters validation error!"
}
},
"step" : {
"status" : 200,
"id" : "re-facematch",
"data" : {
"currentSelfiePhotoUrl" : "http://media-server/media/selfie/xxx.png",
"currentSelfieVideoUrl" : null,
"facematchScore" : 0.049,
"previousSelfiePhotoUrl" : "http://yyy.jpeg",
"previousSelfieVideoUrl" : null,
"previousVerificationId" : "<previous verification ID>"
},
"error" : {
"type" : "StepError",
"code" : "facematch.differentPerson",
"message" : "There are different persons on photos"
}
}
"step" : {
"status" : 200,
"id" : "re-facematch",
"error" : {
"type" : "StepError",
"code" : "facematch.noSuitableBiometricsFound",
"message" : "Previous suitable biometrics inputs were not found."
}
}
"step" : {
"status" : 200,
"id" : "re-facematch",
"error" : {
"type" : "StepError",
"code" : "node.failed",
"message" : "Cannot meet dependent node"
}
}
salvadorian-tse-validation
salvadorian-tse-validation
Step Completed
"step" : {
"status" : 200,
"id" : "salvadorian-tse-validation",
"error" : null,
"data" : {
"documentNumber" : "00000000-0",
"fullName" : "JOHN DOE",
"city" : "SAN MIGUEL",
"state" : "SAN MIGUEL",
"address" : null
},
"documentType" : "national-id"
}
Step Error
"step" : {
"status" : 200,
"id" : "salvadorian-tse-validation",
"error" : {
"type" : "StepError",
"code" : "salvadorianTse.fullNameMismatch",
"message" : "Full name mismatch"
},
"data" : {
"documentNumber" : "00000000-0",
"fullName" : "JOHN DOE",
"city" : "CHALATENANGO",
"state" : "CHALATENANGO",
"address" : null
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "salvadorian-tse-validation",
"error" : {
"type" : "StepError",
"code" : "salvadorianTse.notEnoughParams",
"message" : "Document number is not defined"
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "salvadorian-tse-validation",
"error" : {
"type" : "StepError",
"code" : "salvadorianTse.notFound",
"message" : "User not found"
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "salvadorian-tse-validation",
"error" : {
"type" : "StepError",
"code" : "salvadorianTse.notValidParams",
"message" : "Not valid params"
},
"documentType" : "national-id"
}
System Error
"step" : {
"status" : 200,
"id" : "salvadorian-tse-validation",
"error" : {
"type" : "SystemError",
"code" : "system.internalError",
"message" : "Internal error"
},
"documentType" : "national-id"
}
selfie
selfie
Step Completed
"step" : {
"status" : 200,
"id" : "selfie",
"data" : {
"selfiePhotoUrl" : "http://media-server/media/selfie/XXXX.jpeg"
},
"error" : null
}
Step Error
"step" : {
"status" : 200,
"id" : "selfie",
"error" : {
"type" : "StepError",
"code" : "input.failed",
"message" : "Cannot meet dependent input"
}
}
"step" : {
"status" : 200,
"id" : "selfie",
"error" : {
"type" : "StepError",
"code" : "node.failed",
"message" : "Cannot meet dependent node"
}
}
"step" : {
"status" : 200,
"id" : "selfie",
"data" : {
"selfiePhotoUrl" : "https://media.getmati.com/file?location=XXX"
},
"error" : {
"type" : "StepError",
"code" : "selfieFraudDetection.fraudAttempt",
"message" : "Selfie is considered as fraud attempt"
}
}
"step" : {
"status" : 200,
"id" : "selfie",
"data" : {
"selfiePhotoUrl" : "https://media.getmati.com/file?location=XXX"
},
"error" : {
"type" : "StepError",
"code" : "selfieFraudDetection.negligence",
"message" : "Selfie is considered as negligence"
}
}
"step" : {
"status" : 200,
"id" : "selfie",
"data" : {
"selfiePhotoUrl" : "https://media.getmati.com/file?location=XXX"
},
"error" : {
"type" : "StepError",
"code" : "selfieFraudDetection.tampered",
"message" : "Selfie is considered tampered"
}
}
System Error
"step" : {
"status" : 200,
"id" : "selfie",
"data" : {
"selfiePhotoUrl" : "http://media-server/media/selfie/XXXX.jpeg"
},
"error" : {
"type" : "SystemError",
"code" : "system.internalError",
"message" : "Internal error"
}
}
template-matching
template-matching
Step Completed
"step" : {
"status" : 200,
"id" : "template-matching",
"error" : null
}
Step Error
"step" : {
"status" : 200,
"id" : "template-matching",
"error" : {
"type" : "StepError",
"code" : "templateMatching.noMatchFound",
"message" : "Document did not match any valid template"
}
}
"step" : {
"status" : 200,
"id" : "template-matching",
"error" : {
"type" : "StepError",
"code" : "node.failed",
"message" : "Cannot meet dependent node"
},
"documentType" : "custom-cadastro-nacional"
}
System Error
"step" : {
"status" : 200,
"id" : "template-matching",
"error" : {
"type" : "SystemError",
"code" : "system.serviceUnavailable",
"message" : "Service unavailable"
}
}
"step" : {
"status" : 200,
"id" : "template-matching",
"error" : {
"type" : "SystemError",
"code" : "system.internalError",
"message" : "Step timeout"
},
"documentType" : "national-id"
}
venezuelan-cne-validation
venezuelan-cne-validation
Step Completed
"step" : {
"status" : 200,
"id" : "venezuelan-cne-validation",
"error" : null,
"data" : {
"documentNumber" : "V-0000000",
"fullName" : "JOHN DOE",
"city" : "MP. BARUTA",
"state" : "EDO. MIRANDA"
},
"documentType" : "national-id"
}
Step Error
"step" : {
"status" : 200,
"id" : "venezuelan-cne-validation",
"error" : {
"type" : "StepError",
"code" : "venezuelanCne.fullNameMismatch",
"message" : "Full name mismatch"
},
"data" : {
"documentNumber" : "V-00000000",
"fullName" : "JANE DOE",
"city" : "MP. GUAICAIPURO",
"state" : "EDO. MIRANDA"
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "venezuelan-cne-validation",
"error" : {
"type" : "StepError",
"code" : "venezuelanCne.notEnoughParams",
"message" : "Document number is not defined"
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "venezuelan-cne-validation",
"error" : {
"type" : "StepError",
"code" : "venezuelanCne.notFound",
"message" : "User not found"
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "venezuelan-cne-validation",
"error" : {
"type" : "StepError",
"code" : "node.failed",
"message" : "Cannot meet dependent node"
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "venezuelan-cne-validation",
"error" : {
"type" : "StepError",
"code" : "venezuelanCne.userDeceased",
"message" : "According to the state database, the user has deceased"
},
"data" : {
"isPersonDeceased" : true,
"documentNumber" : null,
"fullName" : null,
"city" : null,
"state" : null
},
"documentType" : "national-id"
}
System Error
"step" : {
"status" : 200,
"id" : "venezuelan-cne-validation",
"error" : {
"type" : "SystemError",
"code" : "system.internalError",
"message" : "Internal error"
}
}
venezuelan-seniat-validation
venezuelan-seniat-validation
Step Completed
"step" : {
"status" : 200,
"id" : "venezuelan-seniat-validation",
"error" : null,
"data" : {
"fullName" : "JOHN DOE",
"documentNumber" : "V000000000"
}
}
Step Error
"step" : {
"status" : 200,
"id" : "venezuelan-seniat-validation",
"error" : {
"type" : "StepError",
"code" : "venezuelanSeniat.fullNameMismatch",
"message" : "The name in the document and the name in the SENIAT database do not match"
},
"data" : {
"fullName" : "JOHN DOE",
"documentNumber" : "V000000000"
}
}
"step" : {
"status" : 200,
"id" : "venezuelan-seniat-validation",
"error" : {
"type" : "StepError",
"code" : "venezuelanSeniat.notEnoughParams",
"message" : "Document Number is not defined"
},
"documentType" : "national-id"
}
"step" : {
"status" : 200,
"id" : "venezuelan-seniat-validation",
"error" : {
"type" : "StepError",
"code" : "venezuelanSeniat.notFound",
"message" : "No results were found in the SENIAT database"
}
}
"step" : {
"status" : 200,
"id" : "venezuelan-seniat-validation",
"error" : {
"type" : "StepError",
"code" : "node.failed",
"message" : "Cannot meet dependent node"
},
"documentType" : "national-id"
}
System Error
"step" : {
"status" : 200,
"id" : "venezuelan-seniat-validation",
"error" : {
"type" : "SystemError",
"code" : "system.internalError",
"message" : "Internal error"
}
}
"step" : {
"status" : 200,
"id" : "venezuelan-seniat-validation",
"error" : {
"type" : "SystemError",
"code" : "system.serviceUnavailable",
"message" : "Service unavailable"
},
"documentType" : "national-id"
}
verification_updated
verification_updated
{
"resource": "https://api.prod.metamap.com/v2/verifications/6605ad9ca7f8a3001c529ae2",
"identityStatus": "verified",
"matiDashboardUrl": "https://dashboard.getmati.com/identity/6605ad9ca7f8a3001c529ae1/verification/6605ad9ca7f8a3001c529ae2",
"status": "reviewNeeded",
"eventName": "verification_updated",
"flowId": "65fe08b6e38a18001d4ca62d",
"timestamp": "2024-03-28T17:50:48.212Z"
}
verification_expired
verification_expired
{
"resource": "https://api.prod.metamap.com/v2/verifications/6556634353fa5f001cfe4649",
"eventName": "verification_expired",
"flowId": "6554d6c3a21e51001c68250a",
"timestamp": "2023-11-16T19:16:02.598Z"
video-agreement
video-agreement
Step Completed
{
"status": 200,
"id": "video-agreement-validation",
"data": {
"agreement": {
"language": "ES-MX",
"minimalSimilarity": 100,
"script": "I, Enrique Blanco, confirm that the information captured in application number
6450 is correct and that this is the email address where I wish to receive my policy, as well as its
information"
},
"recognizedSpeech": {
"transcript": "and I cannot go conservative information captured an application number 9999
is not correct at which is not allowed dress registry safe as well as information",
"similarity": 68
},
"publicUrls": {
"selfieUrl": "<http://molecules.dev-26/media/selfie/507877c6-6125-4f9c-918e-
beda1d0dc74c.jpeg>",
"videoUrl": "<http://molecules.dev-26/media/video/a30c0cc1-209a-4089-ad01-
75f8e98981ff.mkv>"
},
"recognizedVideo": {
"faceMask": false,
"numFaces": 1
}
},
"error": null
}
Step Error - No Face Detected
{
"eventName": "step_completed",
"step": {
"status": 200,
"id": "video-agreement",
"data": {
"videoUrl": "https://media.getmati.com/file?location=hash",
"spriteUrl": null,
"selfieUrl": null,
"textMatching": {
"transcript": "I, Tania Jafet Soto González, confirm that the information captured in
application number 6450 is correct and that this is the email address where I wish to receive my
policy, as well as its information",
"originalText": "I, NAME, confirm that the information captured in application number
NUMBER is correct and that this is the email address where I wish to receive my policy, as well as
its information",
"similarity": "85.23447"
}
},
"error": {
"type": "StepError",
"code": "videoConsent.noFace",
"message": "No face was found in the user's video"
}
},
"resource": "https://api.getmati.com/v2/verifications/5ffdb056f2c321001beb4963",
"timestamp": "2021-01-12T14:22:36.604Z"
}
Step Error - Text Mismatch
{
"eventName": "step_completed",
"step": {
"status": 200,
"id": "video-agreement",
"data": {
"videoUrl": "https://media.getmati.com/file?location=hash",
"spriteUrl": "https://media.getmati.com/file?location=hash",
"selfieUrl": "https://media.getmati.com/file?location=hash",
"textMatching": {
"transcript": "I, Tania Jafet Soto González, confirm that the information captured in
application number 6450 is correct and that this is the email address where I wish to receive my
policy, as well as its information",
"originalText": "I, NAME, confirm that the information captured in application number
NUMBER is correct and that this is the email address where I wish to receive my policy, as well as
its information",
"similarity": "20.177"
}
},
"error": {
"type": "StepError",
"code": "videoConsent.textMismatch",
"message": "There are significant differences between the expected text and wahat the user
said "
}
},
"resource": "https://api.getmati.com/v2/verifications/5ffdb056f2c321001beb4963",
"timestamp": "2021-01-12T14:22:36.604Z"
}
voice
voice
Step Completed
"step" : {
"status" : 200,
"id" : "voice",
"data" : {
"videoUrl" : "http://media-server/media/video/XXX.qt",
"text" : "7-6-8",
"selfiePhotoUrl" : "http://media-server/media/selfie/XXX.jpeg",
"spriteUrl" : "http://media-server/media/selfie/YYY.jpeg"
},
"error" : null
}
Step Error
"step" : {
"status" : 200,
"id" : "voice",
"error" : {
"type" : "StepError",
"code" : "input.failed",
"message" : "Cannot meet dependent input"
}
}
"step" : {
"status" : 200,
"id" : "voice",
"data" : {
"videoUrl" : "http://media-server/media/video/XXX.webm",
"text" : "2-1-6",
"selfiePhotoUrl" : "http://media-server/media/selfie/XXX.jpeg",
"spriteUrl" : "http://media-server/media/selfie/YYY.jpeg"
},
"error" : {
"type" : "StepError",
"code" : "voice.matchingFailed",
"message" : "Numbers from task and in video do not match"
}
}
"step" : {
"status" : 200,
"id" : "voice",
"data" : {
"videoUrl" : "http://media-server/media/video/XXX.webm",
"text" : "6-8-0",
"selfiePhotoUrl" : "http://media-server/media/selfie/XXX.jpeg",
"spriteUrl" : "http://media-server/media/selfie/YYY.jpeg"
},
"error" : {
"type" : "StepError",
"code" : "voice.faceMismatch",
"message" : "The face from movement and voice checks is not the same"
}
}
"step" : {
"status" : 200,
"id" : "voice",
"error" : {
"type" : "StepError",
"code" : "node.failed",
"message" : "Cannot meet dependent node"
}
}
Error Codes
"status" : 200,
"id" : "voice",
"data" : {
"videoUrl" : "http://media-server/media/video/XXX.webm",
"text" : "1-8-1",
"selfiePhotoUrl" : "http://media-server/media/selfie/XXX.jpeg",
"spriteUrl" : "http://media-server/media/selfie/YYY.jpeg"
},
"error" : {
"type" : "mediaserver.id.error",
"code" : "400",
"message" : "selfie_id download error"
}
"step" : {
"status" : 200,
"id" : "voice",
"data" : {
"videoUrl" : "http://media-server/media/video/XXX.qt",
"text" : "9-8-5",
"selfiePhotoUrl" : "http://media-server/media/selfie/XXX.jpeg",
"spriteUrl" : "http://media-server/media/selfie/YYY.jpeg"
},
"error" : {
"type" : "REQUEST_REJECTED",
"code" : "503",
"message" : "Request is rejected when call 'visionAgent.facematch' action on 'mol-verification-XXX' node."
}
}
"step" : {
"status" : 200,
"id" : "voice",
"data" : {
"videoUrl" : "https://media.getmati.com/file?location=XXX",
"text" : "0-4-6",
"selfiePhotoUrl" : "https://media.getmati.com/file?location=YYY",
"spriteUrl" : "https://media.getmati.com/file?location=ZZZ"
},
"error" : {
"code" : "504",
"message" : "Request timeout"
}
}
watchlists
watchlists
Step Completed
"step": {
"status": 200,
"id": "watchlists",
"error": null,
"data": [
{
"watchlist": {
"id": 470,
"name": "INTERPOL Red Notices"
},
"searchParams": {
"fullName": "John Doe",
"dateOfBirth": "01-01-1990"
},
"dataSource" : "custom-fields",
"searchResult": null,
"searchedAt": "2022-08-24T14:45:00.569Z"
},
{
"watchlist": {
"id": 183,
"name": "FBI Most Wanted"
},
"searchParams": {
"fullName": "John Doe",
"dateOfBirth": "01-01-1990"
},
"dataSource" : "custom-fields",
"searchResult": null,
"searchedAt": "2022-08-24T14:45:00.569Z"
}
]
}
Step Error
"step" : {
"status" : 200,
"id" : "watchlists",
"error" : {
"type" : "StepError",
"code" : "watchlists.notEnoughParams",
"message" : "No data to extract information"
}
}
"step" : {
"status" : 200,
"id" : "watchlists",
"error" : {
"type" : "StepError",
"code" : "input.failed",
"message" : "Cannot meet dependent input"
}
}
"step": {
"status": 200,
"id": "watchlists",
"error": {
"type": "StepError",
"code": "node.failed",
"message": "Cannot meet dependent node"
}
}
"step": {
"status": 200,
"id": "watchlists",
"error": {
"type": "StepError",
"code": "watchlists.matchFound",
"message": "We found a match inside a watchlist"
},
"data": [
{
"watchlist": {
"id": 450,
"name": "Swiss SECO Sanctions"
},
"searchParams": {
"fullName": "John Doe",
"dateOfBirth": "01-01-1990"
},
"documentType": "passport",
"country": "MX",
"dataSource" : "document-data",
"searchResult": {
"watchlistId": 450,
"fullName": "John Doe",
"dateOfBirth": "01-01-1990"
},
"searchedAt": "2022-05-24T14:45:00.414Z",
"error": {
"type": "StepError",
"code": "watchlists.matchFound",
"message": "We found a match inside a watchlist"
}
},
{
"watchlist": {
"id": 450,
"name": "Swiss SECO Sanctions"
},
"searchParams": {
"fullName": "Jack Doe",
"dateOfBirth": "01-01-1990"
},
"documentType": "national-id",
"country": "MX",
"dataSource" : "document-data",
"searchResult": null,
"searchedAt": "2022-05-24T14:45:00.569Z"
}
]
}
"step": {
"status": 200,
"id": "watchlists",
"error": {
"type": "StepError",
"code": "watchlists.skipped",
"message": "No watchlists were enabled in flow"
}
}
"step": {
"status": 200,
"id": "watchlists",
"error": {
"type": "StepError",
"code": "watchlists.notEnoughParams",
"message": "Not enough data to perform watchlists search"
},
"data": [
{
"watchlist": {
"id": 258,
"name": "UK Most Wanted"
},
"searchParams": null,
"documentType": "passport",
"country": "MX",
"dataSource" : "document-data",
"searchResult": null,
"searchedAt": null,
"error": {
"type": "StepError",
"code": "watchlists.notEnoughParams",
"message": "Not enough data to perform watchlists search"
}
},
{
"watchlist": {
"id": 258,
"name": "UK Most Wanted"
},
"searchParams": {
"fullName": "John Doe",
"dateOfBirth": "01-01-1990"
},
"documentType": "national-id",
"country": "MX",
"dataSource" : "document-data",
"searchResult": null,
"searchedAt": "2022-07-12T14:55:18.014Z"
}
]
}
{
"status": 200,
"id": "watchlists",
"error": {
"type": "StepError",
"code": "watchlists.matchFound",
"message": "We found a match inside a watchlist"
},
"data": [
{
"watchlist": {
"id": 450,
"name": "Test Watchlist 1"
},
"searchParams": {
"fullName": "Some Name",
"dateOfBirth": "03-11-1992"
},
"dataSource" : "custom-fields",
"searchResult": {
"watchlistId": 450,
"fullName": "Some Name",
"dateOfBirth": "03-11-1992"
},
"searchedAt": "2022-05-24T14:45:00.414Z",
"error": {
"type": "StepError",
"code": "watchlists.matchFound",
"message": "We found a match inside a watchlist"
}
},
{
"watchlist": {
"id": 470,
"name": "Test Watchlist 2"
},
"searchParams": {
"fullName": "Some Name",
"dateOfBirth": "03-11-1992"
},
"dataSource" : "custom-fields",
"searchResult": null,
"searchedAt": "2022-05-24T14:45:00.569Z"
}
]
}
System Error
"step": {
"status": 200,
"id": "watchlists",
"error": {
"type": "SystemError",
"code": "system.internalError",
"message": "Step timeout"
}
}
"step": {
"status": 200,
"id": "watchlists",
"error": {
"type": "SystemError",
"code": "system.internalError",
"message": "Internal error"
}
}
Updated 7 months ago